Contact & FAQS

Contact us

Got a uqestion, problem or soap-tacular suggestion? Get in touch!

FAQS

Looking for answers? Check out these FAQs and wash your worries away!

Bare Bar soap bars are approximately 142g / 5oz (80 x 60 x 30mm)

Bare Bar soap bars are packed with all natural oils, butters and scents. You can read more about the ingredients we use here.

Yes, all Bare Bar products are vegan! We absolutely love animals and we never use animal derived ingredients or by-products.

Absolutely not. We only ever test Bare Bar products on unsuspecting humans

Yes, every Bare Bar order is 100% plastic free! We’re passionate about reducing reckless plastic use, so we never use sticky tape or any other plastic materials.

To manage your Bare Bar Sudscription, log in via the main menu. If you haven’t created an account yet, do so using the email address you subscribed with. Once you’re logged in, you can edit all aspects of your subscription by clicking on your active subscription number.

To access your Bare Bar account, log in via the main menu. If you haven’t created an account yet, do so using your email address. Once you’re logged in, you can edit your payment details, addresses and general account information.

We’ll send tracking information for your Bare Bar order via email once it has shipped. You can also track your order through your Bare Bar account. Log in via the main menu and click on the order to view the Royal Mail tracking number.

We aim to process and ship all Bare Bar orders within 2 days. This may take longer on Bank Holidays or during extra busy periods, such as a sale or Black Friday.

Your Bare Bar order should arrive in 3 to 5 days. This window accounts for the time it takes to process your order and the 48-hour Royal Mail tracked delivery service. This may take longer on Bank Holidays or during extra busy periods, such as a sale or Black Friday.

If your Bare Bar order fails to arrive, get in touch with our proactive customer service team as soon as possible. You can contact them here. We’ll always go above and beyond to make sure you’re not soapless!

If your Bare Bar order is late, get in touch with our proactive customer service team as soon as possible. You can contact them here. We’ll always go above and beyond to make sure you’re not soapless!

Yes, Bare Bar has a profile on the Blue Light website. All you have to do is search Bare Bar to get 10% off any order, including our pre-discounted bundles and subscriptions. Because you deserve it!

To join Bare Bar Rewards, click the link in our website footer and create an account. Then, place an order to watch the points roll in!

To redeem your Bare Bar Rewards points, click the link in our website footer and log in to your Rewards account. Click ‘Ways to Redeem’ to see your points and swap them for unique discount codes!

If your Bare Bar Rewards points didn’t load, get in touch with our proactive customer service team as soon as possible. You can contact them here. We will add any missed points to your Rewards account.

To join the Bare Bar Affiliate Program, click the link in our website footer and fill out the questionnaire. We’ll take it from there and will be in touch in due course.

We get several applications for the Bare Bar Affiliate Program everyday. It’s important that we spend time with each application to make sure that a relationship will work for both of us. We will be in touch in due course to let you know the outcome.