Refund policy

Return & Refund Policy

We do not accept physical returns, as any product that leaves our premises is out of our control & we cannot guarantee that item can be maintained in a saleable condition. We suggest you pass on any unwanted items to family or friends to possibly enjoy. 

If you are not happy with the products you have purchased, we operate a store credit system and replacement product system, depending on each case and the evidence presented. We're keen to ensure every customer that shops with us enjoys what they purchase, so we are always happy to help to come to a solution that you are happy with. 

If you have any issues with an order, please get in touch with our customer service team via email: barebar@bare-bar.co.uk

For refunds for deliveries that are unsuccessful, please see our Shipping Policy.