Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. You'll need to create an account via our Main Menu using the email address you originally purchased with. Once you have created your account, simply log in via our main menu and you will have access to your Customer Hub. From here, you can edit all aspects of you subscription by clicking 'Sudscribe' and then your active subscription number. Options will appear at the bottom of the subscription page.
See our returns policy for more details on returns and refunds.
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. You'll need to create an account via our Main Menu using the email address you originally purchased with. Once you have created your account, simply log in via our main menu and you will have access to your Customer Hub. From here, you can edit all aspects of you subscription by clicking 'Sudscribe' and then your active subscription number. Options will appear at the bottom of the subscription page.
See our returns policy for more details on returns and refunds.
